1. place your order
First time users should place their first order online or via our app. If you have already received a VIP bag from us, simply text “pickup” to 678-270-2070 to request a pickup. Need it back next day? Let us know and we’ll make it happen. You’ll get an instant email verification. Have special instructions? Simply reply to the email.
2. Drop off YOUR ORDER
After placing your order, simply leave your bag with your concierge desk - we are on our way! We’ll come by and pick it up. When we check in your order, you’ll receive a detailed email itemizing what we picked up - we even show pictures of everything we clean.
We’ll deliver your order back within two business days after we pickup your order. We’ll send you a text message and an email the exact moment we drop off your order.